Thing 14: Zotero, Mendeley, CiteULike
I'm probably going to skip over these three, mainly because I don't really have a need to use them myself as I'm not writing academic papers or presenting at conferences (more of that in Thing 15). Suffice to say that we use Endnote where I currently work and I can advise on this and I was given a session on Refworks when I was studying for my MA, although I never did get around to using it. I think these bibliographic citation tools are good, although you do probably need to set aside some time to learn how to use them.
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